Contact information

ORDERING CENTER

Consumers
Mon-Fri 7 am - 6 pm
tel. 0800 183 300 (toll-free number) or tilauskeskus@teboil.fi
The busiest times are on Mondays, mornings and after public holidays.

CUSTOMER SERVICE

Consumers
Mon-Fri 8 am - 4 pm
tel. 020 470 0900* or asiakaspalvelu@teboil.fi
* The price of a phone call from a mobile phone and from a landline telephone is 8.35 cents + 16.69 cents/min. Queuing is chargeable.

Contract  matters for consumers 

Mon-Fri 8 am - 4 pm
tel. 020 331 900*

The price of a phone call from a mobile phone and from a landline telephone is 8,8 snt/min. Queuing is chargeable.

Message to customer service

PAYMENT CARD AND CREDIT CONTROL

Report a lost or stolen card 
24H
tel. 0800 126 60 (toll-free number) 

Credit Control 
Mon-Fri 8 am - 4 pm
tel. 020 470 0914 00* or luotonvalvonta@teboil.fi
The price of a phone call from a mobile phone and from a landline telephone is 8.35 cents + 16.69 cents/min. Queuing is chargeable.

LUBRICANT ADVICE

Lubricant advice
Mon-Fri 8 am - 4 pm
tel. 020 470 0916*
The price of a phone call from a mobile phone and from a landline telephone is 8.35 cents + 16.69 cents/min. Queuing is chargeable.

Lubricant Advisor

FAULT REPORT

Defect notification (unmanned stations and automates at service stations)
24h
tel. 0800 133 255 (toll-free number)

 

Delivery and service fees (text in Finnish) and General delivery terms for consumers:

Delivery and service feesGeneral delivery terms for consumer clients